Support for Parents

Dear Parents/Carers

My name is Rowena Cove and I am the Parent Support Advisor at St. Augustine’s Primary School.

My background is in child development, and I have experience working with children and families across schools in Norwich.  Most recently, I have been working at St. Augustine’s, alongside a dedicated and nurturing team of teachers and support staff.

My role is to support parents and carers, and to help you and your children gain as much as possible from school life.

Parenting can be overwhelming, and I have first hand experience of the challenges that parenting can bring. Difficulties and stresses that families face such as juggling work with childcare and everyday life are issues that I am here to help with. Boundaries and routines can be tough, and sometimes our children’s behavior can make us feel concerned or worried. This can add to additional struggles that we face. I am here to help you deal with any worries or concerns you have about your children, and to help you tackle any home issues that are making school life difficult for you and your family.

Please contact the school if you require any support or just an informal chat, alternatively email me at

We can arrange to meet in person or speak on the telephone. My work phone number is 07471 033670. I work at St Augustine’s on Tuesdays.

Handy Links for parents: – Health and wellbeing support – Early Help Norfolk County Council – Mental Health Support – Carers and young carers support – Victim support – Domestic Abuse Support – Help with living costs

St. Augustine's Catholic Primary School
19 West End, Old Costessey, Norwich NR8 5AG

TEL: 01603 743317

FAX: 01603 743833